- +44 776 880 9505
- St James Tower, 7 Charlotte Street, Manchester, England, M1 4DZ
Blessing Travel (“we,” “us,” or “our”) is deeply committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. By using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect: We collect various types of information to provide and improve our services to you
Personal Identification Data: Your full name, email address, postal address, phone number, date of birth, gender, nationality, passport details (including passport number, issue and expiry dates), and next of kin contact information.
Financial Data: Payment details (credit/debit card information, bank account details for transfers). Please note: actual payment processing is handled securely by third-party payment gateways; we do not store sensitive payment card details directly.
Travel-Specific Data: Dietary requirements, health information relevant to travel (e.g., allergies, medical conditions requiring special assistance), visa history, and travel preferences.
Communication Data: Records of your correspondence with us via email, phone, or messaging platforms.
Technical & Usage Data: Information about how you access and use our website, including your IP address, browser type and version, operating system, pages visited, time spent on pages, and referring website addresses.
Marketing & Preferences Data: Your preferences in receiving marketing communications from us and our third parties.
We use the information we collect for the following primary purposes
To Fulfill Bookings: To process and manage your Hajj, Umrah, or spiritual tour bookings, including arranging flights, accommodation, transport, and facilitating visa applications (specifically for UK passport holders).
To Provide Services: To deliver the requested travel services and amenities, such as guided tours, meals, and emergency assistance during your journey.
Communication: To communicate with you regarding your bookings, provide important travel updates, respond to your inquiries, and send administrative information.
Customer Support: To provide effective customer service and support, addressing any issues or concerns you may have.
Service Improvement: To analyze website usage, understand customer preferences, and improve our website, services, and overall customer experience.
Marketing: To send you relevant marketing communications about our packages, promotions, and news, but only where you have explicitly provided consent.
Legal Compliance: To comply with our legal obligations, including regulatory requirements, financial reporting, and responding to lawful requests from public authorities.
Fraud Prevention: To detect, prevent, and address fraudulent or illegal activities.
We may share your personal information with trusted third parties only when necessary for the provision of our services, including:
Airlines, Hotels & Tour Operators: To facilitate flight bookings, hotel reservations, and ground arrangements.
Visa Authorities: The Saudi Arabian Embassy/Consulate or their authorized visa processing centers for visa application purposes (for UK passport holders).
Payment Processors: To securely process your payments.
Legal & Regulatory Bodies: Where required by law, court order, or governmental regulation.
Professional Advisers: Our lawyers, accountants, or auditors, when necessary.
We do not sell your personal data to third parties for their marketing purposes.
We implement robust technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, secure server environments, and strict access controls. While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
Under UK GDPR and other applicable data protection laws, you may have the following rights regarding your personal data
Right to Access: Request access to the personal data we hold about you.
Right to Rectification: Request correction of inaccurate or incomplete data.
Right to Erasure (Right to be Forgotten): Request the deletion of your personal data in certain circumstances.
Right to Restrict Processing: Request the restriction of processing your data in certain situations.
Right to Object to Processing: Object to the processing of your data for direct marketing or based on legitimate interests.
Right to Data Portability: Request transfer of your data to another organization.
Right to Withdraw Consent: Withdraw your consent at any time where we rely on consent to process your data.
To exercise any of these rights, please contact us using the details provided below.
Our website uses cookies to enhance your Browse experience, analyze site traffic, and deliver personalized content. You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Please refer to your browser’s help section for instructions on managing cookies.
Our website may contain links to third-party websites, plugins, or applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. We encourage you to read the privacy policy of every website you visit.
We may update our Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of the policy. We encourage you to review this Privacy Policy regularly.
St James Tower, 7 Charlotte Street, Manchester, England, M1 4DZ
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